January 1, 2021
KNOW provides an easy,
efficient and convenient way for you to host, share, and to get in the
know about local events with friends. Our Privacy Policy (“Privacy
Policy”) is designed to help you understand how we collect, use and
share your personal information and to assist you in exercising the
privacy rights available to you.
SCOPE
This Privacy Policy applies to personal information processed by us
in our business, including on our websites, mobile applications, and
other online or offline offerings (collectively, the “Services”).
PERSONAL INFORMATION WE COLLECT
The categories of personal information we collect depend on whether
you are a customer, user, applicant or visitor, and the requirements
of applicable law.
Information You Provide to Us.Account Creation:
When you create a user account, we collect your phone number and
username. You may optionally provide your name and email address.
Your Communications with Us.
We collect personal information from you such as email
address, phone number, or mailing address when you request information
about our Services, register for our newsletter or loyalty program,
request customer or technical support, apply for a job or otherwise
communicate with us.
Surveys.
We
may contact you to participate in surveys. If you decide to
participate, you may be asked to provide certain information which may
include personal information.
Social Media Content.
We may offer forums, blogs, or social media pages. Any
content you provide on these channels will be considered “public” and
is not subject to privacy protections.
Registration for Sweepstakes or Contests.
We may run sweepstakes and contests. Contact information
you provide may be used to reach you about the sweepstakes or contest
and for other promotional, marketing and business purposes, if
permitted by law. In some jurisdictions, we are required to publicly
share information of winners.
Information Collected Automatically or From OthersAutomatic Data
Collection.
We may collect certain information automatically when you
use the Services. This information may include your Internet protocol
(IP) address, user settings, MAC address, cookie identifiers, mobile
carrier, mobile advertising and other unique identifiers, details
about your browser, operating system or device, location information,
Internet service provider, pages that you visit before, during and
after using the Services, information about the links you click, and
other information about how you use the Services. Information we
collect may be associated with accounts and other devices.In addition,
we may automatically collect data regarding your use of our Services,
such as the types of content you interact with and the frequency and
duration of your activities. We may combine your information with
information that other people provide when they use our Services,
including information about you when they tag you.
Cookies, Pixel Tags/Web Beacons, Analytics Information, and
Interest-Based Advertising technologies.
We, as well as third parties that provide content, advertising, or
other functionality on the Services, may use cookies, pixel tags,
local storage, and other technologies (“Technologies”) to
automatically collect information through the Services. Technologies
are essentially small data files placed on your computer, tablet,
mobile phone, or other devices that allow us and our partners to
record certain pieces of information whenever you visit or interact
with our Services.
Cookies.
Cookies are small text files placed in visitors’ computer
browsers to store their preferences. Most browsers allow you to block
and delete cookies. However, if you do that, the Services may not
work properly.
Pixel Tags/Web Beacons.
A pixel tag (also known as a web beacon) is a piece of code
embedded in the Services that collects information about users’
engagement on that web page. The use of a pixel allows us to record,
for example, that a user has visited a particular web page or clicked
on a particular advertisement.
Analytics.
We may also use Google Analytics and other service providers to
collect information regarding visitor behavior and visitor
demographics on our Services. For more information about Google
Analytics, please visit
www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data
generated by your use of the Services by going to
http://tools.google.com/dlpage/gaoptout.
Information from Other Sources. We may
obtain information about you from other sources, including through
third party services and organizations to supplement information
provided by you. For example, if you access our Services through a
third-party application, such as an app store,, we may collect
information about you from that third-party application that you have
made public via your privacy settings. Information we collect through
these services may include your name, your user identification number,
your username, location, gender, birth date, email, profile picture,
and your contacts stored in that service. This supplemental
information allows us to verify information that you have provided to
us and to enhance our ability to provide you with information about
our business, products, and Services.
HOW WE USE YOUR INFORMATION.
We use your information for a variety of business purposes, including
to:
Fulfil our contract with you
and provide you with our Services, such as:
Managing your information and accounts;Providing access to certain
areas, functionalities, and features of our Services;Communicating
with you about your account, activities on our Services and policy
changes;Undertaking activities to verify or maintain the quality or
safety of a service or device;Processing your financial information
and other payment methods for products or Services purchased;Providing
advertising, analytics and marketing services;Providing Services on
behalf of our customers, such as maintaining or servicing accounts,
providing customer service, and verifying customer
information; Processing applications and transactions; andAllowing you
to register for events.
Analyze and improve our Services pursuant to our legitimate
interest, such as:
Detecting security incidents, protecting against malicious,
deceptive, fraudulent or illegal activity, and prosecuting those
responsible for that activity;Measuring interest and engagement in our
Services and short-term, transient use, such as contextual
customization of ads;Undertaking research for technological
development and demonstration;Researching and developing products,
services, marketing or security procedures to improve their
performance, resilience, reliability or efficiency;Improving,
upgrading or enhancing our Services or device or those of our
Providers;Developing new products and Services;Ensuring internal
quality control;Verifying your identity and preventing fraud;Debugging
to identify and repair errors that impair existing intended
functionality;Enforcing our terms and policies; andComplying with our
legal obligations, protecting your vital interest, or as may be
required for the public good.
Provide you with additional content and Services, such as:Furnishing you with customized materials about offers,
products, and Services that may be of interest, including new content
or Services;Auditing relating to interactions, transactions and other
compliance activities; andOther purposes you consent to, are notified
of, or are disclosed when you provide personal information.
Use De-identified and Aggregated Information.
We may use personal information and other data about you to create
de-identified and aggregated information, such as de-identified
demographic information, de-identified location information,
information about the computer or device from which you access our
Services, or other analyses we create.
Share Content with Friends or Colleagues.
Our Services may offer various tools and functionalities. For
example, we may allow you to provide information about your friends
through our referral services. Our referral services may allow you to
forward or share certain content with a friend or colleague, such as
an email inviting your friend to use our Services.
How We Use Automatic Collection Technologies.
We, as well as third parties that provide content, advertising, or
other functionality on the Services, may use cookies, pixel tags,
local storage, and other technologies to automatically collect
information through the Services. Our uses of these Technologies fall
into the following general categories:
Operationally Necessary.
This includes Technologies that allow you access to our
Services, applications, and tools that are required to identify
irregular site behavior, prevent fraudulent activity and improve
security or that allow you to make use of our functionality;Performance Related. We may use Technologies to assess the performance of our Services,
including as part of our analytic practices to help us understand how
our visitors use the Services;Functionality Related.
We may use Technologies that allow us to offer you enhanced
functionality when accessing or using our Services. This may include
identifying you when you sign into our Services or keeping track of
your specified preferences, interests, or past items viewed;Advertising or Targeting Related. We may use first party or third-party Technologies to deliver
content, including ads relevant to your interests, on our Services or
on third party sites.Cross-Device Tracking. Your
browsing activity may be tracked across different websites and
different devices or apps. For example, we may attempt to match your
browsing activity on your mobile device with your browsing activity on
your laptop. To do this our technology partners may share data, such
as your browsing patterns, geo-location and device identifiers, and
will match the information of the browser and devices that appear to
be used by the same person.
Notice Regarding Third Party Websites, Social Media Platforms and
Software Development Kits.
The Services may contain links to other websites, and other websites
may reference or link to our website or other Services. These other
websites are not controlled by us. We encourage our users to read the
privacy policies of each website and application with which they
interact. We do not endorse, screen or approve and are not
responsible for the privacy practices or content of such other
websites or applications. Visiting these other websites or
applications is at your own risk.Our Services may include publicly
accessible blogs, forums, social media pages, and private messaging
features. By using such Services, you assume the risk that the
personal information provided by you may be viewed and used by third
parties for any number of purposes. In addition, social media buttons
such as Facebook, LinkedIn, Instagram, Spotify and Twitter (that might
include widgets such as the “share this” button or other interactive
mini programs) may be on our site. These features may collect your IP
address, which page you are visiting on our site, and may set a cookie
to enable the feature to function properly. These social media
features are either hosted by a third party or hosted directly on our
site. Your interactions with these features apart from your visit to
our site are governed by the privacy policy of the company providing
it.We may use third party APIs and software development kits (“SDKs”)
as part of the functionality of our Services. APIs and SDKs may allow
third parties including analytics and advertising partners to collect
your personal information for various purposes including to provide
analytics services and content that is more relevant to you. For more
information about our use of APIs and SDKs, please contact us as set
forth below.
DISCLOSING YOUR INFORMATION TO THIRD PARTIES.
Except as provided below, we do not share/disclose/sell your personal
information with the following categories of third parties.
We have not disclosed consumers’ personal information in the preceding
12 months. We have not sold consumers’ personal information in the
preceding 12 months.Service Providers. We may share
any personal information we collect about you with our third- party
service providers. The categories of service providers (processors)
to whom we entrust personal information include: IT and related
services; information and services; payment processors; customer
service providers; and vendors to support the provision of the
Services.Business Partners. We may provide personal
information to business partners with whom we jointly offer products
or services. In such cases, our business partner’s name will appear
along with ours.Affiliates. We may share personal
information with our affiliated companies.Advertising Partners. Through our Services, we may allow third party advertising partners
to set Technologies and other tracking tools to collect information
regarding your activities and your device (e.g., your IP address,
mobile identifiers, page(s) visited, location, time of day). We may
also combine and share such information and other information (such as
demographic information and past purchase history) with third party
advertising partners. These advertising partners may use this
information (and similar information collected from other websites)
for purposes of delivering targeted advertisements to you when you
visit third party websites within their networks. This practice is
commonly referred to as “interest-based advertising” or “online
behavioral advertising. We may allow access to other data collected
by the Services to share information that may be useful, relevant,
valuable or otherwise of interest to you. If you prefer not to share
your personal information with third party advertising partners, you
may follow the instructions below.
Disclosures to Protect Us or Others.
We may access, preserve, and disclose any information we
store associated with you to external parties if we, in good faith,
believe doing so is required or appropriate to: comply with law
enforcement or national security requests and legal process, such as a
court order or subpoena; protect your, our or others’ rights,
property, or safety; enforce our policies or contracts; collect
amounts owed to us; or assist with an investigation or prosecution of
suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset
Transfers.
If we are involved in a merger, acquisition, financing due diligence,
reorganization, bankruptcy, receivership, purchase or sale of assets,
or transition of service to another provider, then your information
may be sold or transferred as part of such a transaction, as permitted
by law and/or contract.You agree that all information processed by us
may be transferred, processed, and stored anywhere in the world,
including but not limited to, the United States or other countries,
which may have data protection laws that are different from the laws
where you live. We have taken appropriate safeguards to require that
your personal information will remain protected and require our
third-party service providers and partners to have appropriate
safeguards as well. Further details can be provided upon request.
YOUR CHOICES. General.
You have certain choices about your personal information. Where you
have consented to the processing of your personal information, you may
withdraw that consent at any time and prevent further processing by
contacting us as described below. Even if you opt out, we may still
collect and use non- personal information regarding your activities on
our Services and for other legal purposes as described above.Email and Telephone Communications.If you receive an unwanted email from us, you can use the unsubscribe
link found at the bottom of the email to opt out of receiving future
emails. Note that you will continue to receive transaction-related
emails regarding products or Services you have requested. We may also
send you certain non-promotional communications regarding us and our
Services, and you will not be able to opt out of those communications
(e.g., communications regarding the Services or updates to our Terms
or this Privacy Policy).We process requests to be placed on
do-not-mail, do-not-phone and do-not-contact lists as required by
applicable law. Mobile Devices.We may send you push
notifications through our mobile application. You may at any time
opt- out from receiving these types of communications by changing the
settings on your mobile device. We may also collect location-based
information if you use our mobile applications. You may opt-out of
this collection by changing the settings on your mobile device.“Do Not Track.”Do Not Track (“DNT”) is a privacy preference that users can set in
certain web browsers. Please note that we do not respond to or honor
DNT signals or similar mechanisms transmitted by web browsers.Cookies and Interest-Based Advertising.You may stop or restrict the placement of Technologies on your device
or remove them by adjusting your preferences as your browser or device
permits. The online advertising industry also provides websites from
which you may opt out of receiving targeted ads from data partners and
other advertising partners that participate in self-regulatory
programs. You can access these and learn more about targeted
advertising and consumer choice and privacy, at
www.networkadvertising.org/managing/opt_out.asp,
http://www.youronlinechoices.eu/,
https://youradchoices.ca/choices/, and
www.aboutads.info/choices/. To separately make choices for mobile apps on a mobile device, you
can download DAA’s AppChoices application from your device’s app
store. Alternatively, for some devices you may use your device’s
platform controls in your settings to exercise choice.Please note you
must separately opt out in each browser and on each device.
Advertisements on third party websites that contain the AdChoices link
may have been directed to you based on information collected by
advertising partners over time and across websites. These
advertisements provide a mechanism to opt out of the advertising
partners’ use of this information for interest-based advertising
purposes.Your Privacy Rights.In accordance with
applicable law, you may have the right to:Access to/Portability of Personal Data. about you consistent with legal requirements. In addition, you may
have the right in some cases to receive or have your electronic
Personal Data transferred to another party.Request Correction. of your personal information where it is inaccurate or incomplete.
In some cases, we may provide self-service tools that enable you to
update your personal information or we may refer you to the controller
of your personal information who is able to make the
correction.Request Deletion. of your personal
information, subject to certain exceptions prescribed by law.Request restriction of or object to processing of your personal information, including the right to opt
in or opt out of the sale of your Personal Data to third parties, if
applicable, where such requests are permitted by law.If you would like
to exercise any of these rights, please log into your account or
contact us as set forth below. We will process such requests in
accordance with applicable laws. To protect your privacy, we will
take steps to verify your identity before fulfilling your request.
DATA RETENTION.
We store the personal information we receive as described in this
Privacy Policy for as long as you use our Services or as necessary to
fulfill the purpose(s) for which it was collected, provide our
Services, resolve disputes, establish legal defenses, conduct audits,
pursue legitimate business purposes, enforce our agreements, and
comply with applicable laws.
SECURITY OF YOUR INFORMATION.
We take steps to ensure that your information is treated securely and
in accordance with this Privacy Policy. Unfortunately, no system is
100% secure, and we cannot ensure or warrant the security of any
information you provide to us. To the fullest extent permitted by
applicable law, we do not accept liability for unintentional
disclosure.By using the Services or providing personal information to
us, you agree that we may communicate with you electronically
regarding security, privacy, and administrative issues relating to
your use of the Services. If we learn of a security system’s breach,
we may attempt to notify you electronically by posting a notice on the
Services, by mail or by sending an e-mail to you.
CHILDREN’S INFORMATION.
The Services are not directed to children under 17 (or other age as
required by local law), and we do not knowingly collect personal
information from children. If you learn that your child has provided
us with personal information without your consent, you may contact us
as set forth below. If we learn that we have collected any personal
information in violation of applicable law, we will promptly take
steps to delete such information and terminate the child’s account.
OTHER PROVISIONS.SUPERVISORY AUTHORITY.
If you are located in the European Economic Area or the UK, you have
the right to lodge a complaint with a supervisory authority if you
believe our processing of your personal information violates
applicable law.
CHANGES TO OUR PRIVACY POLICY.
We may revise this Privacy Policy from time to time in our sole
discretion. If there are any material changes to this Privacy Policy,
we will notify you as required by applicable law. You understand and
agree that you will be deemed to have accepted the updated Privacy
Policy if you continue to use the Services after the new Privacy
Policy takes effect.
CONTACT US.
If you have any questions about our privacy practices or this Privacy
Policy, or if you wish to submit a request to exercise your rights as
detailed in this Privacy Policy, please contact us at:KNOW Data
Protection Officer 223 Bedford Ave, PMB #786, Brooklyn, NY 11211 (888)
887-7997 Info@knowapp.com